Privacy policy

PRIVACY POLICY

Last updated: May 6, 2026

This Privacy Policy describes how SM1 Health (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from sm1health.com.

How We Collect Your Personal Information

We collect personal information you provide directly, including:

  • Contact details: name, address, phone number, and email
  • Order information: billing address, shipping address, payment confirmation
  • Account information: username, password, security questions
  • Shopping information: items viewed, cart contents, purchase history
  • Customer support communications

We also automatically collect usage data including device information, browser information, IP address, and interaction data through cookies and similar technologies.

How We Use Your Personal Information

  • To process payments and fulfill orders
  • To send order notifications and account updates
  • To arrange shipping and facilitate returns
  • For marketing and promotional communications (with your consent)
  • For security and fraud prevention
  • To improve our services

Cookies

We use cookies to power and improve our site and services. You can choose to remove or reject cookies through your browser controls. Our website recognizes the Global Privacy Control (GPC) signal for opt-out requests.

How We Share Your Personal Information

We may share your information with:

  • Vendors and service providers who perform services on our behalf (payment processing, shipping, analytics)
  • Business and marketing partners (with your consent)
  • Legal authorities when required by law

We do not sell your personal information to third parties.

SMS Privacy

If you opt in to receive SMS communications from SM1 Health, your mobile phone number will be used solely to deliver messages you have agreed to receive. You may opt out at any time by replying STOP. For help, reply HELP or contact hello@sm1health.com. Mobile phone contact information will not be shared with third parties for marketing purposes.

Your Rights

Depending on where you live, you may have the right to access, delete, correct, or receive a copy of your personal information. You may also have the right to opt out of targeted advertising. To exercise these rights, contact us at hello@sm1health.com.

Data Storage

Your data is stored in the United States.

Children's Data

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

Contact

SM1 Health hello@sm1health.com sm1health.com